Resource Title - Active listening. In: J.M. Ivancevich & M.T. Matteson (Eds.). Organizational behavior and Management. Boston: Irwin/McGraw-Hill.

Author(s)
Rogers, C. B. & Farson, R. E.
Category
Reception
Competence Area(s)
Conflict management and mediation
EAC Module(s)
Conflict management and mediation in reception


Content Type
Book
Media Format
Book


Link