Working with an interpreter

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CATEGORY
Transversal
ESQF LEVEL
5
COMPETENCE AREA (ESQF)
General communication
ECTS
0
LEARNING TIME
4 hours of online learning, 1 hour of independent learning (essential readings) & 1 hour of assessment tasks
TARGET GROUP
Asylum officials
LANGUAGE
EN
PL
DELIVERY TYPE
online only
ENROLMENT METHOD
NCP/Line Manager approval required
ASSESSMENT AVAILABLE
-

ENTRY REQUIREMENTS & PREREQUISITES
Successfully passed Introduction to communication for asylum and reception practitioners AND Introduction to ethical and professional standards, OR 6 months of work experience in asylum and reception.. Any qualification at EQF Level 4 or equivalent

LEARNING OUTCOMES
1. Apply basic communication skills to enable effective communication through an interpreter in the asylum contexts 2. Identify potential follow-up measures in cases of potential breaches of conduct by the interpreter

VERSION
Version 1 (2022)
ABBREVIATION
WWI
CONTENT TYPE
EUAA module
AVAILABLE FOR TRANSLATION
Yes

DESCRIPTION
The aim of this module is to provide asylum and reception officers with the necessary knowledge and skills to communicate effectively through an interpreter. It also aims to offer tips and follow-up actions to address potential breaches of conduct by the interpreter. This module focuses on the criteria for selecting an interpreter, the skills needed to communicate through an interpreter and how to handle challenging situations when communicating through an interpreter. It also addresses the interpreter’s code of conduct and gives tips on how to address possible breaches of conduct by the interpreter.

DELIVERY MODE
The module is delivered online, enabling self-paced learning.

ASSESSMENT STRATEGY
The assessment strategy is based on one assignment, consisting of three scenarios. Each scenario is divided into two parts. The first part is about the skills needed to communicate through an interpreter, while the second part focuses on possible follow-up measures relating to potential breaches of conduct by the interpreter.


CATEGORY FACULTY
Transversal
COMPETENCE AREA (ESQF)
General communication
PROGRAMME
LEVEL
COMPLEXITY
5
ECTS
0
TARGET GROUP
Asylum officials
LANGUAGE
EN
PL
DELIVERY TYPE
online only
ENROLMENT METHOD
NCP/Line Manager approval required
ASSESSMENT AVAILABLE
ESTIMATED HOURS

PREREQUISITES

ENTRY REQUIREMENTS

LEARNING OUTCOMES
1. Apply basic communication skills to enable effective communication through an interpreter in the asylum contexts 2. Identify potential follow-up measures in cases of potential breaches of conduct by the interpreter