European Asylum Curriculum Catalogue

The aim of this module is to lay out the phases of the reception process, thereby preparing reception officers to identify special reception needs, work with vulnerable groups and address mental health in a reception context.
This module covers the basic training that reception officers need according to the Reception Conditions Directive. By shedding light on the international historical developments and the legal context in which current reception conditions developed, the module focuses on the role of the reception officer and the skills needed such as setting professional boundaries, communicating in an intercultural environment, dealing with stakeholders and managing conflicts.

This module is delivered through a blended learning methodology (online and face-to-face). Online learning contains learning activities that assess progress toward the learning outcomes, and face-to-face sessions focus on complex elements that require discussion.