Management in the context of reception

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CATEGORY
Reception
ESQF LEVEL
5
COMPETENCE AREA (ESQF)
Leadership and Management
ECTS
TBC
LEARNING TIME
20 hours of online learning & 2-days of face-to-face sessions
TARGET GROUP
Reception officials
LANGUAGE
EN
ES
EL
DELIVERY TYPE
ENROLMENT METHOD
NCP/Line Manager approval required
ASSESSMENT AVAILABLE
-

ENTRY REQUIREMENTS & PREREQUISITES
.

LEARNING OUTCOMES
Apply leadership and management theories, skills and tools in the reception context

VERSION
Version 1 (2020)
ABBREVIATION
CONTENT TYPE
EUAA module
AVAILABLE FOR TRANSLATION

DESCRIPTION
The aim of this module is to enable managers in the reception field to develop competencies that will assist them in ensuring that their departments achieve good quality standards and levels of efficiency, in line with international and EU legal requirement.
This module covers various theoretical and practical aspects relating to the day-to-day duties of a manager working in the field of reception.

DELIVERY MODE
This module is delivered through a blended learning methodology (online and face-to-face). Online learning contains learning activities that assess progress toward the learning outcome, and face-to-face sessions focus on complex elements that require discussion.

ASSESSMENT STRATEGY


CATEGORY FACULTY
Reception
COMPETENCE AREA (ESQF)
Leadership and Management
PROGRAMME
LEVEL
COMPLEXITY
5
ECTS
TBC
TARGET GROUP
Reception officials
LANGUAGE
EN
ES
EL
DELIVERY TYPE
ENROLMENT METHOD
NCP/Line Manager approval required
ASSESSMENT AVAILABLE
ESTIMATED HOURS

PREREQUISITES

ENTRY REQUIREMENTS

LEARNING OUTCOMES
Apply leadership and management theories, skills and tools in the reception context