Learner Centered Approach

Since the agency took over responsibility for the European Asylum Curriculum in 2012, we have always followed a blended-learning methodology. Currently, we offer a range of delivery methods: online studies; face-to-face sessions facilitated by a trainer; webinars, and on-the-job coaching. These delivery methods are often combined to enable learners to acquire knowledge, practice skills as well gain the required level of responsibility and autonomy. Online studies are available on our Learning Management System. The EUAA on-the-job coaching method is directly concerned with the improvement of performance and further development of skills through experiential learning. Coaching is based on the tasks performed by the asylum officials themselves. This gives them the opportunity to discuss the challenges they have dealt with, receive feedback, and clarify topics that still remain unclear. The coach is trained to identify the learner’s strong and weak points and set concrete goals. They guide their learners to increase their competences, commitment, and confidence.

The EUAA Training Plan of tailor-made sessions aims to support national asylum and reception officials on their continuous professional development. These trainings are of short duration and aim at looking into depth in very specific matters of asylum and reception topics with focus to the following thematic areas: Communication and Information Provision Quality in Reception Qualification for International Protection Resettlement